Current Vacancies

Current Vacancies

REFUGEE LODGING SCHEME SUPPORT WORKER

Application Deadline

Closing Date: Midnight on Wednesday 5th November 2025

Interview Date: Monday (afternoon) 17th November 2025

Please note that we can only accept applications from those who have the right to work in the UK. As we are not registered sponsors under the UK government sponsorship scheme for workers, we are unfortunately unable to help with visa applications.

We are also not able to accept applications from any of our current service users.

The role

Refugee Welcome Homes has an exciting new opportunity for a Support Worker to join and work in our team based in Bristol. You will join us on a part-time, 1-year contract, starting in January 2026, working 22.5 hours a week (3 days) and in return, you will receive a competitive salary of between £27000 to £29000 pro rata, per annum, depending on experience.

Refugee Welcome Homes is based in Bristol, our mission is to reduce homelessness for newly granted refugees and to help them access accommodation as a first step towards integration in their new life in the UK. We believe that all people should have a place to call home and our core values are justice, welcome and partnership. These provide the foundation for the ethos upon which we operate as a Christian CIC.

To provide high quality, direct, person-centred support to none priority need refugees who have settled in Bristol to help prevent or relieve their homelessness. The role is also to ensure comprehensive support is given to landlords by providing them with support, and access to other services in order for them to feel fully supported and informed. The aim is to sustain our lodging placements and support people with refugee status to integrate into their new lives in the UK.

This role is more than a job, it’s about enabling a safe home for people who have experienced or are on the cusp of homelessness. We offer the opportunity to be part of a supportive team who care about the way we do things, and work to improve and make a real difference in people’s lives. Refugee Welcome Homes is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences and would particularly welcome applications from individuals with lived experience.

WHAT YOU WILL BE DOING:

● Responding to enquiries from landlords and lodgers and taking them through our onboarding process

● Dealing with any issues arising from the lodging placement and sign-posting where necessary

● Offering advice, support and information to refugee lodgers with a focus on engaging with them to advise how to access welfare benefits, education, employment and any additional support that might be required. Mainly delivered in person or with phone interpreting.

● Offering practical advice and support to landlords on how to rent a room to a refugee lodger including expectations, communication, cross cultural understanding and understanding trauma. This will be through emails, phone and face-to-face meetings.

● Providing ongoing support to maintain the relationship between the landlord and lodger and to support a positive placement, including signposting and move on planning.

● Ensuring that all general administration including all communication, database management, etc. is performed well, this involves being able to use a computer and read and write fluently in English.

● Ensuring that both parties are offered a named support worker.

● Attending team meetings online and in person.

● Participating in the devotional aspects of the organisation: regular prayer times and living out our values.

ABOUT YOU:

● Excellent interpersonal skills: a good listener, able to meet new people confidently and put them at ease, friendly and approachable.

● Experience of working with people from a wide range of backgrounds, including people with refugee status or speakers of languages than English

● Experience of support or case work or voluntary work within the refugee sector, or lived experience.

● The ability to meet deadlines, achieve targets and manage time effectively, prioritising different areas of work according to need.

● Work alongside people to help achieve a support plan.

● You are emphatic, patient and a good listener.

● Good verbal and written communication skills in English are required.

● Committed to solidarity with people with refugee status.

● Sympathetic to our values as a Christian organisation.

● Ideally this role would suit a woman to complement our existing lodging scheme team

WHAT'S FOR YOU:

● A comprehensive induction programme

● Flexible working hours (core hours are 10am – 4pm).

● A generous 28 days annual leave (plus paid Bank Holidays).

● A contributory pension scheme: Refugee Welcome Homes will contribute the equivalent of 5% of your annual salary.

DESIRABLE:

● Speak a language commonly used in the refugee community (e.g. Ukrainian, Persian, Arabic, Kurdish, Somali, Amharic).

Closing Date: Midnight on Wednesday 5th November 2025

Interview Date: Monday 17th November (afternoon)

Application Process

Please find a full job description and person specification below.

We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.

To apply, please provide:

● A covering letter to tell us a little about yourself and why this position interests you. Tell us what experience, knowledge and skills you have including any practical examples that you may have which meet the Essential Specification and if applicable the Desirable Specifications.

● Optional CV (not an essential part of the application).

To be considered for this role, please send the above information by email to nese@refugeewelcomehomes.net

Equality, diversity and inclusion are essential values at RWH and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring. We welcome applications from the Global majority, those with disabilities and from other under-represented groups. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit Equality & Diversity Policy Refugee Welcome Homes requests no contact from agencies or media sales.

For more information about Refugee Welcome Homes, please visit our website at

https://www.refugeewelcomehomes.net/home

Current Vacancies

REFUGEE LODGING SCHEME SUPPORT WORKER